Help Center

Find everything you need to know about your bookings, account information, contacting your lender or borrower, and more.

Frequently Asked Questions (FAQ)

How do I receive my item?+
Do I need to meet the lender in-person?+
What if I need to cancel due to a problem with the listing or lender?+
When am I charged for a booking?+
Is payment secure?+
How do I become a lender?+
What should I lend?+
How do I set a price for an item I’m listing?+
How do I get paid?+

Contact Us

To get help from our support specialists, fill out the form below and let us know more about what you need. Add booking ID, if applicable.

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